Wednesday, August 18, 2010

POPTP - Photos of People Taking Photos

The Opera House is a great place to spend a sunny Winter's day in Sydney. It's an even better place for finding a whole bunch of people taking photos.

Locked away in an office building doing R&D, you can need a top-up on who your users are and how they use your product. So a couple of Sundays ago I went with a work colleague and a couple of friends down to the Opera House to watch people taking photos. Got some photos of people taking photos.

In planning this little excursion, I expected a bit of a top-up about what people are doing with cameras. As much as anything, I expected one of my pet camera re-design ideas to be confirmed. Though after only 40 minutes of sitting in the sun I found I wasn't thinking about those ideas I brought with me anymore... it was the brand new conclusions I was now making about how and why people were using their cameras because of what I was seeing right in front of me!



Now a bit about the photo. Since all of this was on a day off, and wasn't an officially work sponsored event, our debrief was a little more relaxed than normal. Someone out there might recognise the coffee table from Wine Odyssey in The Rocks, Sydney. By the way, that's Kevin & Vera's iPad tethered to their Canon 5D MkII. Looks like a great niche use for a tablet. It made me head past the Sydney Apple Store on the way home. Only because the Apple Store closes early on Sunday was I saved from that impulse buy which gave me time to really think: is downloading photos from your Canon DSLR really the Killer app for the iPad?

Tuesday, August 17, 2010

This Thing Called Usability

User Experience. Customer Experience. Product Design. Experiential Design. Human Factors.

There's a whole lot that can be discussed about this thing called Usability - even if it's the name itself.

I think the job is a bit art, a bit science, a bit engineering and a whole lot of creativity. It gets even more interesting when you're doing usability for products that don't exist yet.

What is this thing called usability?

One day I might look back on these notes and maybe that will give the answer.